FAQ

How do I purchase Kew Member tickets?

Kew Members are entitled to purchase discounted tickets to any performance.

To take advantage of the discount, please select the Buy Tickets - Kew Members button. You will be prompted to validate your member number to access the discounted tickets.

Can I purchase Kew Member discounted tickets for non-members?

Yes, a Kew Member may select as many discount tickets as required for the size of their booking. This applies even if there are attendees for the booking that are not Kew members themselves.

I'm having trouble purchasing my tickets, could you please help me?

Of course we can! CLICK HERE to see our step-by-step guide on how to purchase tickets.

If you are still experiencing difficulty, please Contact Us Here.

Who qualifies for a concession priced ticket?

We follow the Kew Garden's admission criteria for those eligible for concession tickets.

Concession tickets are for visitors with a disability, senior citizens 65+ and visitors with pension benefits. This also includes jobseekers receiving benefits, high school and tertiary students. ID will need to be shown on entry.

What should I bring?

It is not essential to bring anything with you, but there are a few things that may make your visit more pleasant...

  • A raincoat in case of inclement weather. (Umbrella's cannot be used during the performance)
  • Something cosy for when the sun sets. Summer evenings in the Gardens can be cool.
  • A picnic blanket to sit on. We advise using one with a waterproof base in case of damp ground.
  • A portable camping chair if you prefer. Chairs over 15cm in height will be positioned to the back of the seating area so the view of other guests is not obstructed.
  • A picnic if you wish.